Shipping Policy

At Knitted Xpressionz, we aim to deliver your order safely and reliably. Please read the following shipping terms before placing your order.

1. Order Processing

• Orders are generally processed within 2 business days after the order is successfully placed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive shipping confirmation and tracking details through your registered email address, SMS, or WhatsApp, where applicable.
• During sales, promotions, holidays, or periods of high order volume, order processing may take additional time.

2. Shipping & Delivery Time

We currently deliver across India.

Orders are generally delivered within 8–10 business days from the date the order is placed.

Please note that the above is an estimated delivery window and may vary depending on the delivery location, courier availability, and other circumstances.

Delivery may take longer due to:

• Remote or difficult-to-service locations
• Weather conditions
• Public holidays
• High-volume periods or sales
• Courier delays
• Natural disasters or other circumstances beyond our reasonable control

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

We may offer free shipping on orders above a specified value or during promotional periods. Any such offer will be clearly communicated on our website or at checkout.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking link or tracking number, where available.

Please allow some time for the tracking information to become active after dispatch.

5. Delivery Attempts

Our courier partner will generally make multiple attempts to deliver your order.

Please ensure that the delivery address and contact number provided at checkout are accurate and that someone is available to receive the package.

If a shipment is returned to us because of an incorrect address, failed delivery attempts, refusal to accept the package, or other reasons attributable to the customer, additional shipping charges may apply if the order is requested to be re-shipped.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name
• House/Flat/Building number
• Street/Area
• City
• State
• PIN code
• Valid contact number

[Brand Name] will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible after placing your order. We will try to update the address before dispatch, but changes cannot be guaranteed once the order has been shipped.

7. Delayed or Lost Shipments

While we work with reliable courier partners, delivery delays may occasionally occur due to circumstances beyond our control.

If your order has not been delivered within the expected delivery window, please contact us at knittedxpressionz@gmail.com.

We will coordinate with the courier partner and assist you in resolving the issue.

8. Damaged Packages

If your package appears to be visibly damaged or tampered with at the time of delivery, please take photographs/videos of the package before opening it and contact us as soon as possible.

For products received damaged, defective, or incorrect, please refer to our Return & Refund Policy.

9. Cash on Delivery (COD)

If Cash on Delivery is available on our website, additional COD charges may apply depending on the order and delivery location. Any applicable charges will be displayed at checkout.

COD availability may vary depending on the delivery PIN code and courier service.

10. International Shipping

At present, we ship only within India.

If international shipping becomes available in the future, applicable shipping charges, delivery timelines, customs duties, taxes, and other charges will be communicated separately.

11. Contact Us

For questions regarding your order or shipment, please contact us:

Business Name: Knitted Xpressionz
Email: knittedxpressionz@gmail.com

We will be happy to assist you with your order.

Last Updated: 19 September 2026